Main goal of GenAI
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Key Takeaways:

Generative AI helps to free businesses from routine busywork. With 50% of time lost to repetitive tasks, companies using GenAI see up to 40% productivity gains.

Helps businesses by: creating content faster, improving efficiency, driving innovation, personalizing user experiences, solving global challenges, and scaling at lower costs

But GenAI isn’t flawless. It can still “hallucinate” facts, inherit bias from training data or pose ethical risks like deepfakes.

The bottom line:
– Reclaim lost hours and channel them into high-value work.
– Turn to AI for smarter decision-making.
– Build resilience by adopting AI.

What Is The Main Goal Of Generative AI: A Complete Guide

This might surprise you: Docusign’s Digital Maturity Report revealed that 55 billion hours are wasted each year globally on busywork. That is like every employee losing 8–10 hours a week (more than a full workday) to low-value tasks.  What does that look like? Reports nobody reads word-for-word. Campaigns that drag on for weeks. Code rewritten until deadlines vanish.
This is like running a marathon with a backpack full of bricks. No matter how hard you push, the weight slows you down.

The good part: The main goal of Generative AI is to change that picture faster than most imagined.

A telecom company saved developers 1 Hour per day using generative AI. Companies report 40% productivity boosts using Gen-AI. That’s equivalent of two full days freed each week.

Report on top business benefits of GenAI


Source: Genpact Report

In this guide, we will explain:

  • What Generative AI is (beyond the buzzwords).
  • The goals it helps businesses achieve: faster, smarter, more creative work.
  • And yes, even its limitations – because knowing the risks is part of using it well.

What is Generative AI?

Generative AI is a subset of artificial intelligence that creates original content: text, images, videos, even code, based on existing data in ways that mirror human creativity.
If you think GenAI is just about chatbots, you are missing the bigger picture.

Take coding: instead of spending hours writing boilerplate, you describe the function— build me a login system with email and password validation”. The AI produces a ready-to-use code block you can refine. But what happens after that?
Gen-AI does not stop at just one piece of code. It learns from prompts, adapts to new contexts, and helps teams solve one task to entire workflows.

That shift from one-off outputs to end-to-end impact is exactly what we have seen at Tech Exactly.

Not long ago, a credit union approached Tech Exactly with a challenge: their users were frustrated with long support wait times. Instead of adding more staff, they wanted to explore if AI could help.

We designed and integrated a GenAI-powered voice assistant that instantly handled routine queries while handing off complex cases to human agents. The result? Faster responses, lower costs, and happier users.

 

But, we have also had clients who come in with very different asks — some as clear as Can you connect our app with OpenAI’s API for smarter recommendations?” and others as broad as “Can AI help us at all?

In both cases, the role of an artificial intelligence app development company is the same: translate big ideas (or even vague questions) into practical, working solutions. We guide, build, and deploy AI systems that are functional and meaningful. To achieve this, you can leverage TechExactly’s ChatGPT Applications Development Services.

Bloomberg estimates Gen-AI is on track to become a $1.3 trillion market by 2032. And, we are already seeing early signs of this momentum in fintech and healthcare.

GenAI uses across different industries, regions and seniority levels.

Source

6 Main Goals of Generative AI

The primary goal of generative AI is to create resources that help save time, reduce costs, and open up new possibilities for businesses. Let’s break down the core objectives.

1. Content Creation

What is the purpose of generative AI? Turning time-consuming, resource-heavy tasks into on-demand outputs. Instead of weeks of drafting, designing, or coding, businesses get usable results in minutes.

With Gen-AI, businesses can:

  • Write articles in just minutes instead of hours, so websites stay fresh and interesting with less effort.
  • Create marketing materials without a big budget or a large team, while still maintaining brand consistency.
  • Create product descriptions tailored to specific audiences to enhance conversions.

Generative AI in Marketing Workflow for Content creation

2. Enhancing Productivity and Efficiency

Gartner predicts that by 2029, Gen AI will handle 80% of routine customer service issues, cutting costs by up to 30%. The same efficiency applies to creative and analytical work, automating repetitive tasks so teams focus on higher-value activities.

Even at Tech Exactly, gen-AI has become an everyday tool to accelerate development and reduce repetitive work.

  • Instead of writing boilerplate code from scratch, our developers use Windsurf for intelligent code generation,  debugging, and optimization, saving hours each week.
  • Rather than spending days refining a single draft, our design team uses UX Pilot to generate multiple design variations in minutes, speeding client feedback.
  • Content teams can draft and refine copy faster with GPT, Gemini, and other LLMs. Be it blog outlines or ad copy, AI models help to draft, refine, and adapt copy across channels.

For example, in the manufacturing sector, generative AI can empower production by predicting equipment maintenance, optimizing production, and even drafting real-time troubleshooting guides. Reducing downtime and improving output quality. 

3. Innovation and Exploration

The primary goal of generative AI models is often to go beyond what humans might conceive. In industries like healthcare, fintech, it speeds up discoveries by years.

It helps in:  

  • Model outcomes to cut drug discovery and clinical trial timelines.
  • Developing financial models that can adapt to different economic situations. 
  • Helps improve diagnostics, allowing for quicker and more accurate detection. Read how Tech Exactly built an IEC 62304-Compliant Mobile App using OpenCV for accurate test interpretation.

Bill Gates, Microsoft’s co-founder, highlights Gen-AI’s immense potential while emphasizing the need for responsible development.

GenAI Bill Gates QuoteHere’s a work-in-progress fintech project of Tech Exactly.

The client came to us stating that borrowers often struggle to get quick, accurate answers about their loan terms. Whether repayment dates, interest clauses, or due amounts. Traditional support teams spend a lot of time manually searching contracts, which slows down response times and increases costs.

To solve this, we are building a Gen-AI-powered loan servicing agent that makes borrower interactions seamless. 

Here is how GenAI fits in:

  • Natural Language Understanding (NLP): The voice agent listens to borrower questions.
  • Contract Parsing (automation): A rules-based parser identifies the right section of the contract.
  • Generative AI (the key role): GenAI then takes that raw clause or data and rewrites it into a clear, conversational response, something a borrower can instantly understand.
  • Voice Delivery: Using ElevenLabs, the response is spoken back to the borrower in real time.

Here, Gen-AI transforms dense legal text into simple, human-like explanations. This reduces confusion, cuts support load, and ensures borrowers receive accurate, friendly answers.

The main goal of generative AI is not to take over human roles, but to amplify them, making it easier to focus on high-value decisions.

»You can read our comprehensive guide to Generative AI for compliance.

4. Personalization and User Experience

Did you notice how some apps and websites seem to know exactly what you want? That is generative AI.

Tech Exactly worked with a US-based self-development platform that offers online quizzes for personal development, transformational resources embedded with a GenAI-powered chatbot. As a result of real-time personalized support on the platform, it helped drive 100,000+ engaged members with 600,000+ quizzes taken by its members.


When it comes to engaging with customers, the goal of generative AI is to personalize interactions to fit individual preferences. For example:

  • Education apps like Duolingo create tailored learning paths that adjust to how fast you learn and what interests you.
  • Similarly, fitness platforms like Fitness AI can put together workout plans that align with your personal goals and daily schedule.
  • And in e-commerce, Amazon suggests products based on what you have bought before, helping you find what you are after without having to search forever.

5. Addressing Global Challenges

Gen-AI is tackling some of the globe’s most pressing issues. Its influence extends beyond just making profits. It is making a real impact in areas that touch everyone’s lives.

    • For instance, it can help forecast climate changes, giving scientists important data to help safeguard our environment.
    • It also processes satellite images to assist emergency teams during disasters, which speeds up rescue efforts when it matters most.

Example: NVIDIA’s “Climate in a Bottle (cBottle)”

A generative AI model capable of highly detailed climate simulations at a 5-km resolution, vastly more precise than previous models. It can help researchers track future climate patterns, inform public policy and support better disaster preparedness.

This shows that the aim of generative research extends far beyond profit and has a humanitarian impact.

6. Cost Efficiency and Scalability

One question we often hear at Tech Exactly is, “How do we keep costs low and still handle bigger workloads without dropping quality?”  

To address this, we at Tech Exactly have built experience in optimizing prompts, caching responses and combining lightweight models with enterprise-grade APIs. This ensures clients get the benefits of GenAI without runaway costs, balancing accuracy, performance and budget

With GenAI and Without GenAI

Limitations of Generative AI

“If generative AI is so powerful, why does it still mess up sometimes?”

The reality is, even though Gen-AI comes with great perks, it’s not without its flaws. Like any tech, it has its limitations, and knowing these can help set proper expectations.

  • Hallucinations and Inaccuracy

Sometimes, Gen-AI ends up spitting out information that’s either incorrect or completely made up, referred to as “hallucination.” This occurs when AI tries to fill in gaps that sound good but aren’t accurate.

OpenAI’s research shows this remains a challenge. On the PersonQA benchmark, the o3 model hallucinated 33% of the time and o4-mini 48%, more than double the older o1 model. While o3 is generally more accurate than o1, that gain comes with a trade-off: it also produces more errors.

 

  • Bias from Training Data

AI learns from the data it’s trained on, so if there are any biases, it shows up in the output. To counter this, developers can use techniques for bias detection and data balancing to reduce any unfair or imbalanced results.

  • No Common Sense or Reasoning

While AI can handle large volumes of data and generate responses that sound human-like, it doesn’t apply “common sense.”
You ask an AI: “Can I use an umbrella as a parachute if I jump off a building?”

The AI might say: “Yes, an umbrella opens up, so it can slow you down like a parachute.”

A human instantly knows that an umbrella is too weak and small to save you. AI makes connections based on patterns in data (umbrella + parachute = both open), but it does not truly reason about physics, safety or consequences.

  • High Cost of Computation

It takes a lot of processing power to run large AI models. Thankfully, skilled AI developers can optimize the integrations and setup, lowering costs without sacrificing performance.
▶️You can also read our blog on empowering production with generative AI in the manufacturing industry.

  • Risk to Security

I am sure you will agree with me that this technology can be abused. It is occasionally used to spread misleading information through phishing emails or deepfakes. 

In 2023, a Hong Kong finance firm lost $25 million after scammers impersonated an executive in a video call.

  • Ethical Consideration

There are ethical issues to think about, like privacy, consent and who’s responsible for what. By partnering with Tech Exactly, a leading artificial intelligence app development company, you can make sure your AI projects stick to ethical standards while still hitting your business targets.

Ethical Challenge Risk Possible Solution
Content Authenticity Hard to verify AI outputs Digital watermarking, attribution systems
Data Transparency Limited clarity on use of data Stronger privacy rules, explicit consent
Misuse Control Fraud, disinformation via deepfakes Detection tools, legal penalties
Bias Mitigation Pre-existing dataset bias Regular audits, diverse datasets

Final Thought

The truth is, the businesses winning with AI are not the ones waiting for the “perfect time.” They are the ones acting now with the right team behind them. 

  1. Act quickly to capitalize on the main goal of generative AI’s growing impact.
  2. Partner with top Gen AI app development company that understands real-world challenges.
  3. Focus on results that scale and build lasting trust with your users.

At Tech Exactly, we believe Gen-AI should do more than just impress in demos. If you are ready to skip the hype and develop Gen AI-powered solutions that work, scale and win trust, we are here to make it happen.

Opportunities like this do not knock twice. To let us know your thoughts on generative AI, write to us at info@techexactly.com 

FAQ

  1. Why does generative AI matter to businesses?

The main goal of generative AI is to save time, reduce costs and boost creativity. It helps businesses improve productivity, personalize experiences and scale faster.

  1. How is generative AI different from traditional AI?

Traditional AI analyses data, while the primary goal of generative AI models is to create new content like text, images, or code, supporting both efficiency and innovation.

  1. How does generative AI help reduce costs and save time?

By automating workflows and generating on-demand content, gen AI shortens development cycles and cut operational expenses.

  1. What should companies watch out for when using generative AI?

Despite the benefits of generative AI, risks include biased data, inaccurate outputs, and ethical concerns. Careful research and responsible development are essential.

  1. What are the risks of generative AI?

Generative AI can sometimes produce inaccurate outputs (hallucinations), inherit bias from training data, and raise ethical concerns like deepfakes or data misuse.

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Manas Das, Mobile App Architect at Tech Exactly, has over 9 years of experience leading teams in iOS, Android, and cross-platform development. He specialises in scalable app architecture and GenAI-driven mobile innovation.