Building A Secure Custom Order Management Software for one of The Top Plywood Manufacturers in India
Learn how Tech Exactly improved its operations and increased sales with a customized order management system.
Project Overview
Our client is a top-reliable plywood manufacturer delivering an assortment of plywood products in the Indian market since 1990. They are well known for their strong and resistant blockboards, panels, laminated plywood, or doors.
Services Used
iOS App Development
Android App Development
User Interface
User Experience
Quality Analysis
Data Protection
Technologies Used
Swift
Kotlin
MVC
ASP.Net Web API
MSSQL
JWT Token
The Problem
Our client faced significant challenges due to the lack of an order management system. The manual method of managing sales and product-related data caused significant delays in confirming product availability, challenges with inventory tracking, an imbalance in the inventory, delays in shipping and delivery, and general operational inefficiencies.
Lack of accountability in the management of inventory, online orders, and financial transactions resulted in longer response times, lower customer satisfaction, and the inability to keep up with the documentation work necessary for sales data and fulfillment procedures.
The client also encountered difficulties in controlling and monitoring employees. The client reached out to us for building an OMS to streamline operations and increase overall efficiency in order to get around these challenges.
What Impact we wanted to Make
As a mobile app development company, our aim was to create scalable and fully functional order management software applications to automate the order fulfillment process and increase the sales of our client’s companies. We wanted to create an app to simplify the online order process, speed up online delivery, boost overall operational effectiveness, and boost sales.
The Solution
We identified the order management system’s business needs and objectives and conducted market research and analysis to identify the competition and best practices. In order to pinpoint the most important features and functionalities, we held brainstorming sessions with stakeholders and subject matter experts.
01
Ideation
We used the requirements document to create a system architecture and user interface design. We created wireframes and mockups to visualize the system and gather feedback. We made certain that the user flow was simple and smooth. We designed it in such a way that the number of steps involved in order placement, from order creation to delivery, is reduced. This resulted in minimizing errors, increased solid control over data, and made data highly secure as well.
02
Designing
We used the finalized design to create the order management system. Our expert team ensured that best practices and coding standards were followed. To give the platform robust functionality, we implemented a number of features like Inventory Management, Target Achievement Tracking, etc. We created an efficient order management program to assist our client in increasing sales by automating manual tasks and minimizing mistakes.
03
Development
To make sure the system complies with all requirements and quality standards, we thoroughly tested it. We also performed user acceptance testing to ensure that the system meets the requirements of the users.
04
Quality Control
Conclusion
Tech Exactly offered an order management solution that helped clients in easy order management, easy accessibility of data and task status at a centralized location, improved customer service, and increased control of data, easy access to information, organizing customer information, and backing up relevant data.
Ready to Get Started?
Get a free quote and see what we can do for you.
Read More Case Studies
