Employee Training Tool | Case Study

OVERVIEW

Our client’s vision was to make the most accessible employee training solution.

Period: 6 months

Client location: United States

Business model: Dedicated team

SERVICIES USED

User Experience Design
User Interface Design
iOS & Android Development
Quality Analysis
Data Protection

TECHNOLOGIES USED

iOS – Swift
Android- Kotlin
Laravel
MySQL
AWS Cloud

THE PROBLEM

Our client needed an employee training solution to fulfill its strategic needs. A platform serving as the first line of communication and training for the employees would fully ensure that team members were prepared to perform their jobs adequately and remain fully engaged. Additionally, they wanted to offer industry-recognized certifications to employees and help them add more value to their portfolios. They wanted a platform that was inclusive, innovative, sustainable, and value-driven.

THE SOLUTION

Ideating the concept
As a first step, we partnered with our client to learn about the idea behind the employee training tool. We were able to gain clarity on the project goals, technical feasibility, and development during the product ideation workshop. After conducting a thorough requirements analysis, our team decided to break the project down into 12 sprints followed by sprint meetings and reviews. For testing and feedback, an iterative version of the app was presented to the client at the end of each sprint. This methodology involves continuous collaboration with stakeholders and improvement at each step to deliver value to customers.
User Experience Design and User Interface Design
Our goal was not to design an app just for the tech-savvy; we wanted to make an app for all. We designed a UI & UX that was easier for employees to use.
Our Key Guidelines:
1. We focused on making learning accessible to everyone.
2. We made browsing through courses simple.
3. Keeping track of learning was made easy.
4. It’s a simple app for everyone to use.
5. The app was smooth and responsive at all times.
6. We prioritized the brand palette to stay consistent with the branding guidelines.
Mobile App Development
An agile approach helped us with constant improvement and early deployment. The development phase started as soon as the idea matured a little. A working prototype was developed to validate the assumptions and functionalities. Core functionalities were focused upon in the initial stage. Proposed functionalities were incorporated in the second stage. We also made a tab version of the Android app for reaching out to even more potential users. We released the app on the iOS and Android platforms.
Quality Checks
For this employee training tool, we wanted to make sure that we create a robust testing environment along with carefully selecting release criteria. Furthermore, the employee training app was made to go through different types of quality assurance tests such as data conversion testing, mobile testing, regression testing, software performance testing, and user acceptance testing.

Tech Exactly offered a solution that would help with employee onboarding, scheduling tools, universal and job-specific training, and accessing their social media outlets and the latest news.

The platform was vital for effective communication as it served as a direct channel between the client and its employees. Having an easily accessible platform was one of the priorities for this project, especially for those seeking both training and information.